At UR ABHI TECHNOLOGIES ("we", "our", or "us"), protecting the privacy of our clients and website visitors is our paramount duty. This Privacy Policy outlines how we collect, utilize, store, and safeguard your personal information in compliance with the Information Technology Act, 2000 and SPDI (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules of India.
1. Information We Collect
We may collect personal and technical information when you interact with our website or engage our software development services, including:
- Contact Details: Full Name, Business Name, Email Address, Contact Phone Number.
- Project Requirements: Technical briefs, domain details, integration preferences, and feedback.
- Billing Details: Invoicing address, GSTIN (if applicable), and transaction references. Note: Sensitive payment card numbers, UPI PINs, or CVVs are never handled directly or stored on our servers; all payment transactions are tokenized and processed via PCI-DSS certified payment processors (e.g., Cashfree Payments).
- Technical Data: IP address, browser type, operating system, and anonymous usage telemetry collected via essential session cookies.
2. How We Use Your Information
We process your personal information strictly for legitimate commercial and technical purposes:
- To prepare quotes, scopes of work, and project deliverables.
- To set up and manage client cloud infrastructure, hosting, and SaaS subscription tiers.
- To issue tax invoices, process service payments, and maintain mandatory accounting records.
- To communicate critical system status updates, security notifications, and SLA alerts.
- To prevent fraud, verify authentic access, and protect system integrity.
3. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal or business data to external marketers or advertisers. Information is only shared under the following limited circumstances:
- Payment Gateways: With certified banking and payment processors (such as Cashfree Payments India) to complete authorized billing transactions.
- Cloud Infrastructure Providers: With vetted hosting and infrastructure partners (AWS, Google Cloud, DigitalOcean) solely for hosting your designated applications under strict confidentiality.
- Legal Obligations: When mandated by applicable Indian law, court order, or governmental authorities.
4. Data Security
We implement enterprise-grade technical and organizational measures, including TLS 1.3 encryption for all data in transit, firewalls, role-based access restrictions, and regular vulnerability audits to protect your sensitive information against unauthorized access or disclosure.
5. Data Retention
We retain client project records and billing information for as long as your service subscription remains active, and as necessary to comply with statutory legal, tax, and regulatory obligations.
6. Contact Our Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, any privacy inquiries or grievances can be addressed to:
- Designation: Data Protection & Grievance Officer
- Entity: UR ABHI TECHNOLOGIES
- Email: support@urabhi.store
- Registered Office: DLF Cyber City, Tech Hub Phase 2, Gurugram, Haryana 122002, India